Hosting and Website Support
It doesn’t take long for a website to become out of date as your business grows and changes. We understand that maintaining your site to a high standard is time consuming, and requires specific design, coding, technical and copy writing skills that aren’t offered as part of traditional hosting support.
All new website purchases with Dygiphy include 12 months basic hosting, and everything you need to add and update your posts and pages yourself. But we’re here to help as well. All our plans include support credit for our full range of professional services.
Design Support
Development Support
Custom WordPress or stand-alone application development including PHP, MySQL and Javascript
Technical Support
Advice and training, software updates and testing, backup restoration, disaster recovery, plugin research and evaluation
Hosting Support
Backups, email administration, domain administration, website performance and optimisation, website security
basic hosting
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 5gb
- included support credit: none
- billing interval: 15 minutes
basic support
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 5gb
- included support credit: 5 hours
- billing interval: 5 minutes
premium support
- 12 months hosting
- software licenses
- real time monitoring
- daily backups
- support credit carries over
- server space 5gb
- included support credit: 10 hours
- billing interval: 5 minutes
We also offer cloud hosting and dedicated servers. Contact us for a quote.
*all packages are subject to terms and conditions.
Flexible Hosting Plans
We offer flexible web hosting plans that cater to the needs of businesses of all sizes. Whether you’re a small startup or a large corporation, we have the perfect hosting plan for you. Our plans come with different storage and bandwidth options, allowing you to choose the one that suits your needs best. You can upgrade or downgrade your plan as your business grows.
Reliability
At Dygiphy, we understand how important it is for your website to be available 24/7. That’s why we have invested in top-of-the-line servers and infrastructure to ensure that your website is always up and running. Our servers have a > 99.9% uptime record, meaning that your website will rarely experience downtime.
Real-time Uptime Monitoring
To ensure that your website is always up and running, we have real-time uptime monitoring in place. Our monitoring system checks your website every few minutes, and in case of any downtime, our team of experts is immediately notified so that they can take action to fix the problem.
Email Products
We offer a range of email products that come with our hosting plans. You can create professional email addresses with your domain name, making it easier for you to communicate with your clients. Our email products come with spam filters, virus protection, and flexible storage space plans.
WordPress Hosting
At Dygiphy, we offer top-notch WordPress hosting services for businesses in Australia. We offer automatic updates for WordPress, ensuring that your website is always running on the latest version. Our WordPress hosting plans also come with daily backups, giving you peace of mind that your website’s data is always safe. Plus, our servers are optimized for WordPress, ensuring that your website loads quickly and efficiently. With Dygiphy’s WordPress hosting service, you can focus on growing your business, while we take care of your website’s technical needs.
Security
We take the security of your website seriously, and that’s why we have implemented several security measures to keep your website safe from cyber threats. Our servers have firewalls, intrusion detection systems, and regular backups to ensure that your website and data are always safe.